HR Operations Partner

We are looking for an Office Administrator to join our team and play a pivotal role in shaping the JustMarkets Cape Town office from the ground up. This role is central to creating a fully operational, efficient, and professional workplace that meets the high standards of the JustMarkets group.

As the local team in South Africa grows, you will become the key operational point of contact, managing everything that keeps the office running smoothly. From coordinating physical setup and vendor relationships to overseeing budgets and daily operations, you will ensure the office functions seamlessly and supports the team as it scales.

This is a unique opportunity to build, organize, and maintain the office from zero while becoming the backbone of day-to-day operations, making a direct and lasting impact on the success of our growing team.

Responsibilities

• Manage the full renovation and preparation of the office space: coordinate painting, repairs, and any structural improvements.
• Source and procure furniture, equipment, and supplies.
• Research, evaluate, and onboard internet and utility providers.
• Set up workstations, meeting rooms, and common areas according to JustMarkets standards.
• Manage all vendor relationships and contracts throughout the setup process.
• Track the setup budget, process vendor invoices, and report expenditures to HQ.
• Serve as the primary point of contact for all office-related matters.
• Manage office supplies, maintenance, and vendor performance on an ongoing basis.
• Handle onboarding logistics for new employees: workspace preparation, equipment setup, access provisioning.
• Manage HR administrative tasks: document preparation and processing, personnel file maintenance, coordination with HQ on HR procedures using internal HR systems.
• Support compliance with local administrative and operational requirements.
• Identify and resolve operational issues independently, escalating to HQ only when necessary.
• Support recruiting efforts by sourcing candidates, reviewing applications, and coordinating interview scheduling with hiring managers.
• Own end-to-end recruiting tasks for assigned roles, from initial outreach and candidate assessment to offer negotiation and onboarding handoff.
• Manage HR operations across the employee lifecycle, including pre-onboarding, onboarding, offboarding, performance management, employee relations, retention, and internal transfers.
• Build strong relationships with employees and managers by providing HR guidance, supporting employee engagement, and promoting the company's culture and values.
• Administer compensation and benefits programs, maintain HR records, ensure compliance with company policies, and analyze HR metrics to drive continuous improvement.
• Support new employees with relocation, office orientation, and local administrative requirements, while organizing team-building activities and enhancing the overall employee experience.

Requirements

• Proven experience in office administration, office management, or facilities management
• Experience managing vendor relationships and procurement processes independently
• Ability to manage budgets: track spending, process payments, reconcile expenses, and report to HQ
• Familiarity with HR administrative processes: document management, onboarding/ offboarding paperwork, personnel records
• Strong organizational and planning skills with attention to detail in documentation and reporting
• Previous experience supporting recruitment processes, including candidate sourcing, application screening, interview coordination with hiring managers, candidate communication, assessment support, offer coordination, and onboarding handoff
• High level of ownership: treats tasks as personal responsibility, not just assignments
• Initiative: identifies what needs to be done without waiting to be told
• Honesty and transparency: communicates clearly about blockers, mistakes, and progress
• Detail orientation: catches gaps, inconsistencies, and errors before they become problems
• Multitasking: manages several workstreams simultaneously without losing quality
• Stress resilience: stays effective in ambiguous or high-pressure situations
• Readiness to go beyond standard hours when the situation requires it, particularly during the setup phase

Will be a plus

• Experience in a fast-growing, scaling office environment
• Familiarity with local compliance and administrative regulations in South Africa

We offer

• 15 paid vacation days per year
• 10 paid sick leave days per year
• 10 public holidays
• Medical budget
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear, and related expenses)