Prepare for your H.R. interview. Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
This question is a great way to show your knowledge of the company’s mission and values. It also helps the interviewer determine if you are a good fit for their company. When answering this question, it can be helpful to refer to the company’s website or any other resources you used to learn more about the organization.
Answer Example: “The mission of my company is to provide high-quality products and services at an affordable price. They strive to do this by providing excellent customer service and maintaining a safe work environment for their employees. As an HR professional, it is my job to make sure all employees are treated fairly and given the resources they need to succeed.”
This question can help the interviewer understand your alignment with the company’s goals. It also gives you an opportunity to talk about how you can contribute to those goals as an employee. When answering this question, it can be helpful to reference specific examples from the company’s website or other materials.
Answer Example: “I believe that the company’s vision for the future is to be the leading provider of human resources services. To achieve this goal, I would like to see the company continue to invest in its employees by providing them with training and development opportunities. I also think it’s important to encourage collaboration among employees so they can learn from each other.”
This question is a great way to assess the candidate’s goals and motivations. It also helps you understand how they might fit into your company culture. When answering this question, it can be helpful to mention a few things you hope to accomplish in your first year on the job.
Answer Example: “I seek to improve employee morale, increase productivity and ensure that our company is an enjoyable place to work. I plan to do this by creating an open line of communication between myself and my employees, holding regular meetings where they can ask me questions and giving them opportunities to give feedback on how we can improve. I also plan to implement new training programs and initiatives that will help our team grow as professionals.”
This question helps the interviewer understand your leadership style and how you plan to achieve success in your role. Use examples from your previous experience to explain what your team’s key objectives are, including any specific goals or metrics you use to measure success.
Answer Example: “My leadership team and I have several key strategic objectives for 2018. First, we want to increase employee engagement by 10% by the end of the year. Second, we plan to improve our hiring process by implementing new technology that will reduce the time it takes to fill positions by 25%. Finally, we want to improve our employee satisfaction rating by 5%.”
This question is a great way to show your interviewer that you have knowledge of their company and its goals. It also allows you to show off your communication skills, as you need to explain what you think is most important in a way that is easy for your interviewer to understand.
Answer Example: “I think the most important thing right now is to focus on improving our employee satisfaction levels. I’ve noticed from my research that many companies with high employee satisfaction levels also have high levels of productivity and profitability. So I think it would be beneficial for us to focus on creating an environment where our employees feel valued and appreciated.”
This question can help the interviewer understand how you make decisions and determine if they’re the right ones. Use examples from your past that show you have a process for making decisions and are able to evaluate their outcomes.
Answer Example: “I always try to consider all sides of an issue before making a decision. I also make sure that my decision aligns with the company’s values and goals. In my last position, we were considering hiring a new employee who had a criminal record. I discussed the situation with my manager and we decided to hire him based on his qualifications and potential. It turned out to be a good decision because he ended up being one of our best employees.”
Change is a constant in the workplace, and employers want to know that you’re willing to adapt. They may ask this question to see if you have any reservations about change or if you’re open to it. When answering, it can be helpful to mention a specific change that you enjoyed or how you overcame a challenge due to change.
Answer Example: “I enjoy change because it gives me an opportunity to learn new things. I am always looking for ways to improve myself and my work, so I welcome any opportunity to try something new. I also think change is important because it helps us grow as individuals and as a team. I’m always open to new ideas and suggestions.”
Employers ask this question to learn more about your communication skills. They want to know that you can resolve conflict in a professional manner without causing harm to your workplace relationships. In your answer, explain how you would approach a situation where two coworkers were arguing. Explain that you would try to help them resolve their differences in a way that’s beneficial for everyone.
Answer Example: “I believe in resolving conflict in a calm and respectful manner. I always try to approach people with an open mind and listen to both sides of an issue. If there’s an issue between two people, I like to meet with both parties separately to hear their side of the story. Then, I can help them come up with a solution that works for both of them.”
This question can help the interviewer understand how you motivate your team members and encourage them to do their best work. Use examples from previous roles where you helped your team members feel motivated and encouraged, and highlight any strategies that were successful in helping them achieve their goals.
Answer Example: “I find that providing feedback and recognizing employees for their hard work and achievements is one of the best ways to motivate my team. I regularly meet with my team members to discuss their progress and goals, and I also give them feedback on their performance and provide suggestions for improvement. In addition, I like to reward employees for their successes by giving them praise and incentives like bonuses or promotions.”
This question is a great way to assess your ability to recognize when an employee needs help and how you would provide it. When answering this question, it can be helpful to mention a specific situation in which you helped an employee improve their performance or provided them with resources to do so.
Answer Example: “I once had an employee who was struggling with their tasks at work. They were late with projects and had trouble remembering important details about their responsibilities. I sat down with them to discuss the issue and found out that they were having trouble remembering things because of a medical condition. We worked out a plan where they could take notes during meetings so they could remember information later.”
Employers ask this question to see if you can maintain a positive work environment for your employees. They want to know that you can create an atmosphere where people feel comfortable coming to you with their concerns. In your answer, explain how you create a positive workplace for your employees. Share an example of when you helped someone feel more at ease at work.
Answer Example: “I believe that maintaining a positive work environment starts with me. I try to be as upbeat and friendly as possible when I’m around my employees. I also encourage them to be the same way with each other. If someone is having a bad day, I like to give them some space to work through it. However, I’m always available if they need to talk.”
Interviewers may ask this question to learn more about your decision-making process. They want to know that you can make tough choices and still support the company’s values. In your answer, explain how you make decisions based on facts and data. Share an example of a time when you had to make a tough decision in the past.
Answer Example: “When it comes to making difficult decisions, I always try to consider all perspectives. I like to gather as much information as possible before making a decision. This helps me avoid making rash decisions based on emotion alone. In my last role, we had to let an employee go due to budget cuts. It was an incredibly difficult decision, but I made sure to talk with everyone involved before making my final call.”
This question can help the interviewer understand your reward system and how you motivate employees. Use examples from previous roles to explain what you did to reward good work, such as giving out bonuses or offering time off.
Answer Example: “In my last role, I rewarded employees for their hard work by giving them extra vacation days. If they met their goals for the quarter, they could take one extra week off. This helped me retain employees by giving them more freedom and letting them decide how they wanted to use their time off. It also encouraged them to work harder so they could take more time off.”
Employers ask this question to learn more about your employee recognition strategies. They want to know how you encourage employees and make them feel valued in the workplace. When answering this question, think of a few ways you recognize employees for their contributions. Explain that you also provide feedback and recognition in writing.
Answer Example: “I believe that recognizing employees for their contributions is an important part of employee engagement. I try to find ways to recognize employees regularly, whether it’s through monthly meetings or quarterly awards ceremonies. I also provide written feedback for employees who do an exceptional job on projects or tasks. This helps me keep track of who is doing well and gives them an opportunity to grow within the company.”
Empowering employees is an important part of being an HR manager. Employers ask this question to make sure you have experience in empowering your employees and helping them grow in their careers. In your answer, explain how you helped your previous employees feel empowered in their jobs. Explain what steps you took to make them feel valued in their work environment.
Answer Example: “I believe that empowering everyone in my organization means giving them the tools they need to succeed. I do this by providing training opportunities and resources for learning new skills. I also encourage collaboration among my team members so they can learn from one another. Empowering employees means giving them confidence in their abilities and allowing them to make decisions that benefit the company.”
Trust is an important part of any workplace, and it’s something you can build with your team members. Employers ask this question to make sure you have strategies for creating a trusting environment where employees feel comfortable sharing ideas and opinions. In your answer, explain how you build trust with others and what steps you take to create a positive work environment.
Answer Example: “I believe that building trust within a team starts with building trust with each individual employee. I try to get to know each person on a personal level so that I can understand their goals and motivations. This helps me support them in their professional development and helps them feel valued in the company. I also make sure to be open and honest with my team members so they know they can come to me with any questions or concerns.”
Employers ask this question to see if you can motivate your employees. They want to know that you can inspire your team to do their best work and be passionate about their jobs. In your answer, explain how you encourage your employees to be passionate about their work. Share a few strategies you use to motivate your team members.
Answer Example: “I believe that inspiring the passion of my employees starts with understanding their goals and objectives. I make sure to spend time with each employee to learn more about them as a person. This helps me understand what motivates them to do their best work. I also provide opportunities for growth and development within the company. When employees feel like they’re growing and improving, they’re more likely to be passionate about their jobs.”
This question can help the interviewer understand how you use your communication skills to connect with others in your organization. Use examples from past experiences where you successfully communicated with a variety of people, including managers, coworkers and clients.
Answer Example: “I believe that effective communication is key to successful relationships within an organization. I strive to be an open listener who is willing to listen to others’ opinions and ideas without judgment. In my last role, I was tasked with creating a new employee training program for our company. I met with several different groups within the organization, including managers, executives and employees, to get their input on what topics should be included in the training. This helped me create a comprehensive training program that met everyone’s needs.”
Delegating tasks is an important skill for HR professionals. Employers ask this question to make sure you know how to effectively assign tasks to your team members. In your answer, explain that you like to give people clear instructions and allow them to make decisions about how they complete their work. Explain that you also check in with them regularly to make sure they have everything they need to finish their assignments.
Answer Example: “I find it’s best to give people clear instructions on what they need to do. For example, if I need someone to complete a hiring process, I’ll give them all the steps involved in the process. Then, I’ll check in with them every few days to make sure they have everything they need to complete the task. This helps me ensure everyone is working efficiently and effectively.”
H.R. professionals often need to resolve conflicts between departments. Employers ask this question to see if you have experience solving these types of problems. In your answer, explain how you would approach this situation. Share a specific example of when you resolved a conflict between departments in the past.
Answer Example: “I find it best to meet with both parties involved in the conflict and discuss their perspectives on the issue. Then, I try to come up with a solution that makes both departments happy. In my last role, there was a disagreement between the marketing department and the sales department about who should be responsible for certain tasks. I met with both teams and discussed their concerns. After listening to both sides, I decided that the marketing department would continue to handle social media marketing while the sales department would take on lead generation.”
This question can help the interviewer understand your leadership skills and how you motivate others. Use examples from past experiences where you helped employees feel motivated and encouraged them to work harder.
Answer Example: “I find that offering praise and recognition are two of the best ways to motivate employees. When I worked at my last job, I had an employee who was struggling with their work load. I talked with them about their concerns and decided to give them more responsibilities so they could feel like they were contributing more. This helped them feel valued and motivated them to do better at work.”
This question can help the interviewer understand how you view your company’s role in the industry and what makes it unique. Use examples from your experience to highlight what makes your company stand out from its competitors, such as its culture or benefits package.
Answer Example: “I believe that our company’s biggest strength is its commitment to providing an exceptional experience for our customers. We have a team of experts who work hard to understand our customers’ needs and develop strategies to meet them. This has led to increased customer loyalty and growth in our market share. In my previous role, I helped develop a training program for new hires that focused on customer service. This helped us reduce customer complaints by 20%.”
This question can help the interviewer understand your leadership skills and how you handle challenges. Use examples from your experience to show that you can adapt to new situations, solve problems and lead a team.
Answer Example: “The biggest challenge of being a CEO is balancing all of the different aspects of the job. As a leader, I need to be aware of what’s going on in all departments, communicate effectively with my employees and manage my time effectively so I can ensure the company is running smoothly. Another challenge is managing change. As a CEO, I often have to make decisions that affect the entire company, so I need to be able to understand the implications of those decisions and communicate them effectively. Finally, I find that staying up-to-date on industry trends and developments can be challenging because there’s always something new happening.”
This question can help the interviewer determine if you have the skills and abilities needed to be successful in your role. Use examples from past leaders who had these qualities, such as communication skills, empathy and problem-solving abilities.
Answer Example: “I believe the most important qualities for a successful leader are communication, empathy and problem-solving abilities. A leader needs to be able to communicate effectively with their team members, which includes listening to them and understanding their needs. They also need to be able to show empathy toward others’ feelings and concerns. These skills help leaders create an environment where employees feel comfortable sharing ideas and asking questions. Finally, problem-solving skills are essential for solving any issues that arise within the company.”
This question is a great way to see how you and the company view success. It’s important to answer this question honestly, but also show that you can help the company achieve its goals. When answering this question, think about what success looks like for the company and how you can help achieve that.
Answer Example: “I think the most significant milestone we can achieve as a team is creating an environment where everyone feels comfortable speaking up about their ideas and opinions. I believe that when everyone feels like their voice matters, we can create better solutions for our customers. I’ve seen this happen at other companies, so I know it’s possible here too.”