Intake Administrator

Reporting to the Operational Manager, you are responsible for supporting occupational injury reporting requirements to the individual Workers’ Compensation Boards on a provincial level. You are responsible for ensuring workers’ compensation claims are established in the claim reporting platform and administered in accordance with provincial workers’ compensation requirements and client company policies and procedures.

Essential Functions:

• Data entry
• Monitor and respond to mail and email daily, and follow up appropriately and in a timely matter
• Liaises with client contacts on each reported incident to gather information to confirm the accident details.
• Review incoming WCB / WSIB correspondence and co-ordinate with the Case Manager
• Quality Assurance
• Project work
• Works within a team environment to accomplish departmental goals
• Other projects and tasks as assigned.

• Strong level of oral and written communication skills
• Ability to work within a demanding and fast paced environment
• Manage priorities and deadlines, and demonstrate flexibility
• Attention to detail
• Professionalism
• Customer service oriented
• Ability to work independently and demonstrate resourcefulness
• Proficient in Microsoft Word, Excel and Outlook

Equal Employment Opportunity

ReedGroup is an equal opportunity employer. All qualified applicants will be considered for employment.