Prepare for your IT Director interview. Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
This question can help the interviewer determine if you have the skills and experience needed for this role. Use your answer to highlight two or three skills that are important for an IT director and explain why they are important.
Answer Example: “I think communication and problem-solving skills are two of the most important skills for a successful IT director. As an IT director, I would be responsible for managing projects and ensuring that they are completed on time and within budget. These tasks require me to communicate regularly with other departments and stakeholders, as well as solve any issues that arise during the project.”
Conflict management is an important skill for any IT director to have. Employers ask this question to make sure you can manage conflicts within the department and prevent them from happening again. In your answer, explain how you would handle a conflict between two employees. Explain that you would first try to resolve the issue in private. If that doesn’t work, you would meet with both employees together to discuss the problem.
Answer Example: “I believe it’s important to resolve conflicts within the IT department as quickly as possible. When I notice a conflict between two employees, I try to talk to them individually to find out what happened. If they’re unable to resolve the issue on their own, I will bring them together to talk about it. I want everyone to feel comfortable coming to me with any issues they may have.”
This question can help the interviewer understand how you make decisions and whether you have experience making difficult ones. Use examples from your past that show you can make smart decisions, even when they’re not easy.
Answer Example: “In my last role as IT director, I had to decide whether to hire more staff or outsource some of our IT services. We were experiencing an increase in customer requests and needed to add more employees, but hiring more staff would increase our costs. After discussing my options with my team, we decided to outsource some of our less technical tasks to a third-party provider. This allowed us to hire new employees who were more experienced in specific areas while still providing quality service to our customers.”