Cermati.com
Operations Strategist Senior Analyst
TLDR
Analyze and improve core operational processes, ensuring documentation and accuracy while providing guidance to junior team members.
- Analyze ongoing and upcoming business process to ensure proper documentation are available
- Identify, develop, evaluate organization’s core operational processes (target setting, incentive calculation, reporting, setting metrics & SLA)
- Work closely with operations manager or stakeholders to drive and monitor new improvement initiatives
- Provide direction and guidance to junior team members
- Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
- Ensure deliverables from junior team members are up to standard and free of error
- At least 2-3 years working experience in Operation Excellence or Business Operations Improvements, especially in the financial industry
- Attention to details, critical mindset and self driven to get things done
- Strong analytical skills, ability to identify root causes and creativity to solve problems
- Ability to multitask and deliver initiatives in a fast-paced environment
- Strong verbal and written communication skill
- Nice to have:
○ Working experience in managing large scale operation projects in fintech / same industry
○ Working experience as a business consultant
○ Experience in managing small team
○ Industrial engineering degree
○ Experience in using SQL / similar language
Cermati.com is a financial technology startup that operates as a comprehensive online marketplace, making it easy for Indonesians to find and apply for a wide range of financial products. By streamlining access to loans, credit, and other financial services, Cermati.com is committed to promoting financial inclusion and simplifying the financial decision-making process in Indonesia.
Strategist