Partnerships Sales Engineer

ABOUT TALON.ONE:

Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.

Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.

ABOUT THE ROLE:

As a Partnership Sales Engineer, you'll give our technology and agency partners the technical guidance they need to integrate with and build on Talon.One's Incentive engine. Instead of owning a single set of accounts, you'll help existing and new partners across the board recognize when Talon.One is the right fit for their clients, and give them the guidance needed to run successful integration projects. You'll also partner with technology partners, helping them unlock value by connecting their solution to Talon.One.

This role is based in Berlin, Munich or London, with occasional travel (10-20% of your time).

ABOUT THE TEAM:

You'll join a 6-person Sales Engineering team in EMEA, part of a 14-person global SE org, reporting to our Head of Sales Engineering EMEA. We're shifting from fast, transactional deals toward deep, trust-based partnerships with accounts like the ones you'd recognize from retail and e-commerce, so this role exists specifically to give that shift the technical weight it needs. 

ONCE YOU ARE HERE YOU WILL:

• Guide technology and agency partners through technical onboarding and training so they can launch their first Talon.One projects successfully
• Develop integration blueprints and best-practice guidance to scale our partnerships enablement
• Build and maintain demo environments, solution briefs, FAQs, and other technical assets for both partners and internal teams
• Partner with Product, Customer Success, and partner GTM teams to define and standardize enablement processes and integration guidelines
• Help the sales team choose the right integration pathway for a prospect, whether that's a connector, partner solution, or custom build, and create self-serve content to support it
• Train Talon.One's Sales and Customer Success teams on partner connectors and GTM solutions
• Represent partner needs internally and shape the roadmap for new integrations
• Consult with partners directly on integration design, data flows, and technical architecture built for long-term scale

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Bring 5+ years of experience as a Sales Engineer, Solutions Architect, or Business Analyst consultant, ideally in commerce or customer engagement
• Understand modern application architecture deeply, including REST APIs, microservices, and container deployment
• Show experience navigating technically complex products that touch multiple departments, like Marketing, Tech, Loyalty, Procurement, Pricing, or Merchandising
• Demonstrate a track record of long-tenured, relationship-driven work rather than fast quarterly deal cycles
• Build consensus across technical and business stakeholders in large organizations
• Explain complex technical ideas in plain, concise language to both technical and business audiences

WHAT'S IN IT FOR YOU:

• £850 annual learning budget
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• £250 home office setup budget, a £40 monthly home office allowance
  Freedom to work from abroad for up to 90 days worldwide!
• WeWork On-Demand access for flexible workspace solutions
• Group Medical Insurance with BUPA for you and your dependents
• Access to additional health, wellness, and wellbeing platforms through Unum’s Help@Hand, Lifeworks and nilo.health
• We contribute to your Workplace Pension Scheme with NEST (contributions are 4% employer and 4% employee)