People Operations Lead

Who We Are  2nd Order Solutions (2OS) is a boutique consulting firm that provides outstanding results in the credit and risk industry to clients all over the world.  We offer a casual office environment, hybrid work schedules (spend at least 50% of your time in the office), competitive medical, dental, vision and retirement benefits, and a team-oriented environment where our associates genuinely enjoy working together.  Our goal is to make 2OS a great place to work for all, and our passion is our people. We never settle for “good enough” as we constantly strive to continue growing as a business for our team and to create an environment rooted in development and growth.      Overview  The People Operations Lead will be a key member of the Staff team at 2OS, responsible for managing and optimizing core human resources functions with a focus on benefits administration, HRIS management, payroll, and performance management. This role will serve as the primary point of contact for employee experience-related processes, ensuring that systems and programs are efficient, compliant, and aligned with company values.  The ideal candidate is detail-oriented and proactive, owning HR operations in a small business, with a strong emphasis on confidentiality, employee support, and continuous improvement of people processes as we continue to grow.    Key Responsibilities  Benefits Administration (Health & Retirement)  Own administration of all employee benefits programs, including health, dental, vision, 401(k), and other retirement offerings  Basic Qualifications Success Metrics Direct Reports