CSC Generation

Seasonal Retail Gearhead / Sales Associate - Part Time (Backcountry)

Palo Alto, California, U.S.

Part-Time

On-site

$18 – $20 per hour

TLDR

Drive sales by guiding customers to the right outdoor gear and apparel during the holiday season.

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.

We are looking for a dynamic and enthusiastic Seasonal Retail Gearhead (Sales Associate) to join our retail team for the holiday season (expected employment from November through February). The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.

Holiday Availability: Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday, Christmas, New Year’s Eve/New Year’s Day).

What you get to do every day:

Greet and assist customers with their purchases

Provide product information, advice, and recommendations to customers

Process sales transactions accurately and efficiently

Maintain a clean and organized store environment

Manage inventory levels and restock merchandise

Participate in company-wide promotions and marketing campaigns

Collaborate with the marketing and buying teams to ensure product offerings align with customer needs

Continuously strive to improve customer satisfaction and exceed sales targets

Develop and maintain knowledge of products, industry trends, and competitors

Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred

Outdoor industry and retail experience, nice to have

Perform other duties as assigned by the Store Manager and Assistant Store Manager

What you bring to the role:

High school diploma or equivalent required; some college coursework preferred

Previous retail sales experience preferred

Excellent communication and customer service skills

Strong attention to detail and organizational skills

Ability to work in a fast-paced, team-oriented environment

Flexibility to work weekends, holidays, and evenings — especially during the November through February seasonal period

Basic computer skills and proficiency in Microsoft Office and point-of-sale systems

Passion for outdoor activities and knowledge of outdoor gear and apparel

Physical Requirements:

Ability to communicate verbally and work cooperatively with associates and customers

Ability to remain standing for up to 5 hours at a time

Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

Ability to lift and/or move merchandise weighing up to 50 lbs.

Ability to ascend/descend ladders to retrieve and/or move merchandise

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

Must have a flexible schedule, including availability for nights, weekends, and holidays

Regular and predictable attendance

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

CSC Generation

CSC Generation is a dynamic company that acquires and transforms retail and ecommerce businesses to enhance growth. With a diverse portfolio of brands, we offer over 325,000 premium products, primarily focusing on kitchen and culinary goods, while leveraging innovative technology to create engaging shopping experiences for millions of customers.

Founded: Founded 2016
Employees: 500+ employees
Industry: Internet Software & Services

E-commerce Retail SaaS

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Head of Human Resources