Talent Acquisition Associate for Player Engagement (Contract)

This is a contract role of 5 months (full-time) but with the possibility of extension or absorption to a permanent role depending on business needs.

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. 

We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios.  Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. 

Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥



The Talent Acquisition Associate will manage end-to-end hiring processes for the Player Engagement service line, focusing on recruiting talent for player support operations. This role involves sourcing, screening, and onboarding candidates, while ensuring strong stakeholder management and delivering basic recruitment reports. The ideal candidate is detail-oriented, proactive, and capable of building positive relationships with hiring teams to meet staffing goals efficiently.

• Manage end-to-end recruitment for Player Engagement roles, including sourcing, screening, interviewing, and onboarding.

• Utilize various sourcing channels to attract qualified candidates for player support operations.
• Ensure a positive candidate experience throughout the recruitment process.
• Prepare and maintain basic recruitment reports and dashboards for tracking progress and metrics.
• Coordinate with internal teams to ensure timely and efficient hiring processes.

Requirements

• Bachelor’s degree in Human Resources, Psychology, or related field (or equivalent experience).
• 1 year of experience in end-to-end recruitment, preferably in BPO or gaming industry.
• Strong communication and stakeholder management skills.
• Proficiency in Google Workspace or other basic reporting tools.
• Ability to work in a fast-paced environment and meet hiring targets.

Benefits

• Hybrid work setup - onsite requirements are dependent on business needs and not fixed
• Government Mandated Benefits