Technical Support Specialist
TLDR
Investigate and resolve customer concerns across software solutions, communicating with licensees and partners in English via email.
Your influential mission. You will...
- Investigate, troubleshoot, and solve our customers’ various concerns.
- Be ready to expect the unexpected and tackle critical situations.
- Communicate with our licensees and partners in English mainly via email.
- Work in shifts (including weekends, no night shifts).
Components for success. You...
- Are interested in the field of IT.
- Have a strong work ethic and the willingness to take responsibility for your work.
- Enjoy working in the team and aren’t afraid to ask for help.
- Possess outstanding communication skills and the ability to work effectively in an English-speaking environment.
- Are ready for routine tasks, but also to adapt to different situations.
You'll get extra points for...
- Having a higher education and/or experience in a related field.
Thrive in a culture that values...
- Professional and fun team environment, where we offer you proper training and knowledge sharing
- Your personal and professional growth
- Variety a no day is the same
- Active lifestyle and mental well-being
- Fun and engaging company events
TECHNICAL SUPPORT TEAM
Technical Support is always in the center when something is happening with Playtech’s software solutions. Our work is ever evolving, we support all products that Playtech has to offer. It brings with it various challenges, but also keeps things fresh.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
Benefits
Learning Budget
Your personal and professional growth
Company events
Fun and engaging company events
Wellness Stipend
Active lifestyle and mental well-being
Playtech is a technology company that builds innovative solutions for the gaming industry, focusing on regulated markets. By combining proprietary technology with business intelligence-driven software and services, Playtech delivers a safe, engaging, and entertaining experience for its B2B clients, establishing itself as a leader in gaming technology.
- Industry
- Internet Software & Services