Employee Relations Specialist
TLDR
Lead end-to-end employee relations and investigations, partnering with leaders and Legal to ensure compliant, inclusive workplace practices.
Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.
Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues
Document findings and write investigation summaries to be maintained in ThinkLP.
Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).
Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation
Perform other related duties as required.
3-5 years of HR experience, with at least 1 year in Employee Relations, investigations, and supporting field operations.
Prior experience supporting California-based operations and familiarity with California state employment laws.
Bachelor’s degree preferred.
Professional fluency in Spanish, preferred
Proven expertise in end-to-end investigation methodologies (interviewing, evidence gathering, summary writing) and a strong foundation in US employment laws (FMLA, ADA, EEO, Title VII).
Proven ability to effectively coach employees and management through complex and difficult issues, including making recommendations to effectively resolve issues
Ability to work cross-functionally with various departments
Able to multitask, prioritize, and manage time efficiently
Strong interpersonal and communication skills, with the ability to build trust, exercise high emotional intelligence, and handle sensitive, confidential information.
Strong analytical and conflict-resolution skills, with a track record of making sound, unbiased decisions under pressure.
Proficiency in computer usage, email, and Google Suite
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
#LI-GOPUFF
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Benefits
Equity Compensation
401(k) Retirement Savings Plan
Health Insurance
Long and Short-Term Disability Insurance
employee assistance program
EAP through AllOne Health (formerly Carebridge)
Paid Time Off
Flexible PTO
Wellness Stipend
Fitness Reimbursement Program
Gopuff is a delivery service that brings essential items directly to customers' doors in minutes, transforming the landscape of convenience retail. Targeting busy individuals who value quick access to everyday products, Gopuff stands out by prioritizing speed and reliability in an unpredictable world.
- Founded
- Founded 2013
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $2.4B raised