Manager, Recruiting Operations and Coordination

About the role:

The Manager, Recruiting Operations & Coordination is an important role on the Global Recruiting Operations & Programs team at Samsara. They will lead a team to develop, optimize, and scale recruiting operations and coordination solutions in close partnership with the recruiting team and stakeholders across the business. This role focuses on leading and operating an end-to-end global coordination capability, creating standard processes, managing a large team, and creating a best-in-class candidate experience.

You will be successful in this role if you are able to foster excellent team engagement, navigate ambiguity and adapt to changing needs, demonstrate resourcefulness and a willingness to take hands-on action, exhibit proficiency with various tools and systems, enjoy collaborating, and are driven by a shared commitment to winning as a team.

In this role, you will:

Global Recruiting Coordination Operations:

• Manage large-scale, organization-wide coordination operations aligned to our company goals through effective capacity planning, staffing model, operations management, and process optimization.
• Partner with Recruiting Delivery, Recruiting Ops & Programs, Business Operations, and the People Operations teams to develop, implement, and maintain coordination policies and processes
• Build and provide data analysis, metrics, and reporting to drive recruiting coordination activities, decision making, and continuous improvement identification.

Team Leadership & Management:

• Lead, manage, and develop a large team of global recruiting coordinators fostering exceptional team engagement.
• Establish and implement recruiting coordination best practices and procedures, ensuring operational adherence across the recruiting team.
• Oversee the training and development of the recruiting coordination team.

Operational Efficiency and Process Improvement:

• Manage all coordination aspects of the recruitment process, such as scheduling interviews, managing job postings, offer approvals and other operational tasks necessary to support recruiters, candidates, and hiring managers.
• Monitor and analyze recruiting coordination metrics to identify areas of improvement, implement solutions, and ensure efficiency in the recruitment process.
• Collaborate with recruiting leadership to refine and optimize recruiting coordination processes, leveraging technology to streamline operations.
• Establish and maintain strong relationships with hiring managers, ensuring their needs are met, providing coaching on recruitment coordination processes and best practices as necessary.

Coordination Policy, Process, & Compliance

• Evaluate and implement recruiting coordination processes, tools, and technologies to support the recruitment process; ensuring proper usage and adoption.
• Ensure adherence to global legal and regulatory requirements such as OFCCP and GDPR  related to recruitment and hiring processes. Stay informed about changes in employment laws and regulations.
• Coordinate with external vendors and internal stakeholders to support a smooth recruitment process.
• Liaise with recruiting delivery directors and managers to develop and maintain recruiting coordination policies that align with organizational goals and compliance standards.

Champion, role model, and embed Samsara’s cultural principles

• Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team as we scale globally and across new offices

Minimum requirements for the role:

• Bachelor's degree (or equivalent work experience) and 10+ years of professional experience
• 7+ years of experience in recruiting coordination with recent experience running large, global operations
• 5+ years of experience managing a global team of 7+ recruiting team members
• 2+ years project management experience
• Proven experience implementing recruiting coordination best practices and process improvement.
• Proven experience driving change and influencing behavior through data and storytelling with senior executives and team members
• Strong knowledge of recruiting technology and systems, including applicant tracking systems (ATS).
• Excellent communication and interpersonal skills.
• Demonstrated competencies
• Strategic thinking; building and driving a short and long term plan
• Systems thinking; translating business needs into solutions that leverage and maximize our resources (people, processes, technologies, budget)
• Data Analysis: Generating data insights using tools such as Google Sheets or Microsoft Excel
• Prioritization: Prioritizing workload and managing projects simultaneously
• Collaboration: Communicating and consulting with internal teams and cross-functional partners across geographies and cultures to influence change

An ideal candidate also has:

• Experience with Google Suite, Greenhouse, and Workday
• Experience with data visualization tools such as Tableau
• Experience with scheduling solutions and related platforms